Privacy Policy
Applies to the app and website ShipLuon.
1. Information We Collect
When you use our service, we may collect information such as your name, phone number, account information, content you provide when contacting support, and technical data necessary to maintain the operation of our system.
2. Avatar / Profile Picture
Our application allows you to upload an avatar to personalize your account.
- Collection and Use: You may upload an avatar/profile picture, which is used to personalize your account within the app.
- Public Visibility: Your avatar may be displayed publicly within the app (e.g., visible to other users) as part of normal app functionality.
- Storage: Avatars are stored securely on our servers.
- Retention: You may change or remove your avatar at any time. It is deleted when the account is deleted.
3. Purpose of Data Use
Data is used to create and manage accounts, provide app features, offer customer support, improve service quality, and ensure system security and safety.
4. Information Sharing
We do not sell users' personal data. Information is only shared when necessary for service operation, upon request from competent authorities, or to protect our legitimate rights and interests and those of users.
5. Storage and Security
We apply appropriate technical and administrative measures to protect data from unauthorized access, loss, or misuse. Data is retained for the period necessary to provide services and fulfill legal obligations.
6. User Rights
You may request to view, modify, update, or delete your personal data within the scope permitted by law. Some data may need to be retained for accounting purposes, dispute resolution, or compliance with current regulations.
7. Contact
If you have questions about this policy, please contact us at the following information:
